FAQ

Shutter motors & gate operators — selection and service answers

Not always. Common faults include a dead remote, solenoid issues, limit-switch failure, wiring problems, or a broken chain — some parts can be replaced alone. If the motor is old or parts are unavailable, replace the full shutter motor. GEPIN offers GP300–GP2000 and matching parts.

Size by door height and width (chi): homes/small shops GP300; general shops GP400/GP500; parking driveway GP-500 Driveway; large warehouses/factories GP700/GP800; extra-large plants GP2000. See the shutter motor specs or the buying guide.

A brushless DC motor can run longer without overheating. It has soft start/stop, adjustable speed, and smart anti-crush — a better fit for parking and other high-frequency sites. AC operators suit typical homes with lower daily cycles. See the AC vs DC comparison.

GPK-500 (500 kg) for typical homes; GPK-700/1000 for medium–large communities; GPD1500–2500 for large communities and heavy steel gates; DC Smart for high-frequency parking. Measure on site and have a technician confirm.

Yes. Founded in Taichung in 1980 — Made in Taiwan (MIT). ROC patents include PAT91491, 78653, 70720, 52901, and 162855.

Most important: the gate must run freely

DC Smart has a protection system that stops automatically on unusual resistance. That is normal safety design — but if the gate mechanics already bind, the protection will trip often, leaving the gate stuck; in severe cases it can burn the control board.

Before install, confirm:

  • Rack or chain is intact, not worn
  • Track is level, with no binding
  • Leaf weight is within 600 kg
  • The gate moves freely when pushed by hand

If unsure, have a specialist check the site first. Call: +886-4-2422-6333

Common dilemma: a heavy gate (large parking, factory lanes) that also needs frequent daily traffic. Best answer: GPD series + optional VFD.

GPD configuration options

GPD can use a single- or three-phase motor based on site power; add a VFD with a three-phase motor to unlock soft start and more.

ConfigMotorVFDSoft startHeatGearbox life
Standard Single- or three-phase
(by site power)
None Normal Normal
⭐ With VFD Three-phase motor ✅ Single- or three-phase input ✅ Soft start/stop ✅ Cooler running ✅ Much longer

Flexible VFD input: the VFD can take single- or three-phase supply, so a three-phase motor can still run on single-phase site power.

Heavy gate High frequency (20+ cycles/hour) Factory / large parking GPD1500 ~ GPD2500

More detail: → Heavy-gate high-frequency guide, or call +886-4-2422-6333 |  LINE @gepin